WhatsApp Business API Company In Chandigarh – Businesses have now realised that social media and networking platforms are the best ways to connect with customers and develop strong relationships. With 2.7 billion users worldwide, WhatsApp remains at the top when we want to reach every house and every customer. Yes, WhatsApp is not just your personal messaging app but a key tool for communicating with your customers. If you are excited to take the services which is why searching for the Top WhatsApp Business API Company In Chandigarh then Punjab IT is the one-stop solution for your business.
Chandigarh is a beautiful clean and green city and this is the capital of the northern Indian states of Punjab and Haryana. The population of Chandigarh in 2024 is approximately 1,240,000 people. According to the residents of Chandigarh, various people want to grow their businesses online and get in touch with their audience, so they find the right way to manage customer communication effortlessly.
What is WhatsApp Business API?
Meta has made it easy for small to medium-sized businesses by introducing WhatsApp Business API. Let’s understand what WhatsApp Business API is and how it can be helpful for your business. WhatsApp Business API, now known as WhatsApp Business Platform was introduced by Meta in 2018. It aims to help businesses manage and automate their business conversations on a massive level with ease. You can easily integrate WhatsApp Business API in the CRM, business tools, or e-commerce platforms that your business has already been using.
To be very clear, it differs from WhatsApp Business, which most of you might know. You can use the WhatsApp business features if you are an entrepreneur or managing a small business. But if you are a small or medium-sized business, WhatsApp business API can do wonders for your sales and marketing teams. It equips you with the best-advanced features that are not there in the WhatsApp Business.
What is the Market Size of WhatsApp API in the E-Commerce Industry?
As we all know, the E-commerce industry is rising daily and many customers are searching the shop from their comfort zones. According to Statista, in the year 2022, e-commerce sales globally amounted to 2.3 trillion US Dollars and this clarifies that the market is full of customers. So, with the help of WhatsApp API, you can build a trustworthy communication channel with potential customers.
Along with this, you can also broadcast updates, notifications, newsletters, as well as promotion materials to 10,000 customers to expedite your conversion method at a lower cost. Moreover, almost 2.5 billion users are using WhatsApp API worldwide because this offers a great opportunity to reach their targeted customers easily and quickly for their growth.
Important Things That You Need to Know Before Applying for WhatsApp API
- Firstly, 24 Hour Messaging Window.
- Secondly, Fees Apply.
- Thirdly, No Calls and Group Chats.
- This is only available through WhatsApp Partners.
- Lastly, this is governed by the WhatsApp Business and Commerce Policies.
How WhatsApp API is Useful For E-commerce Audiences?
WhatsApp API is an amazing communication tool, especially for e-commerce brands that are willing to deliver fast, personalised and want to interact with customers in every phase of their journey. This allows you to message over a minimum of 10,000 customers at the same time. Furthermore, this is suited for both medium and large eCommerce businesses. After using this, you have a global presence more than the consumers of 180+ countries including India, the U.S., the U.K., Brazil, and many more. So, if you want to increase your sales then WhatsApp Business Platform is a great way to communicate with customers worldwide.
Reasons Why WhatsApp Business API Beneficial For E-Commerce Sector
Are you planning to scale your business? then you need to understand what your customer wants and then improvise accordingly. Customers love brands that make their purchases seamless and services easy. We, as customers, would also go for brands that offer 24*7 customer support. And what else can be the best way other than WhatsApp? WhatsApp is the best way to boost your marketing efforts with the help of conversational marketing.
Here are some reasons why WhatsApp Business API beneficial for the e-commerce sector that are given below:
- WhatsApp Business API offers different integration options. Businesses can easily integrate the API into any business tool or platform they have been using.
- It improves communication as it allows businesses to communicate with customers directly with personalised messages.
- One of the most significant benefits of WhatsApp Business API is the improvement in customer experience. It helps the customers find a timely and speedy resolution for their issues which leads to a better customer experience.
- Undoubtedly, 24*7 customer support with the help of WhatsApp Business API will make your as well as your customer’s life easier, leading to a better customer experience.
- As WhatsApp Business API will allow you to provide the best customer support and experiences, there will be more chances of repeated purchases and improved customer retention.
- It will also play a crucial role in reducing operational costs which can help you make informed financial decisions.
- With WhatsApp Business API, you can send personalised messages and promotional alerts to thousands of customers in one go. WhatsApp chatbots aim to listen to every customer’s issues and resolve them as soon as possible.
- It helps in automating and managing the whole communication with customers right from the moment when they see your product or service. It can help in managing order updates, order tracking, delivery updates, product or service recommendations, and much more.
- As per McKinsey, 87% of the customers hesitate to get involved with the businesses due to security concerns. WhatsApp Business API keeps your conversations with the customers end-to-end encrypted.
We hope that all the above-mentioned advantages of WhatsApp Business API for the e-commerce sector will help you make an informed decision for your business. This seamless and efficient way to connect with your customers will surely help you in the long run and in scaling your businesses. Still, if you are searching for the Best WhatsApp API Company in Chandigarh for the e-commerce sector then visit Satyam Adcom for outstanding services.
Punjab IT Provide WhatsApp Business API Services To Different Industries In Chandigarh
WhatsApp API acts as a backend mechanism and this also supports businesses to manage their conversations on WhatsApp very easily on a larger scale. Also, this is highly helpful for various industries because it helps to understand their target audience with personal messaging.
#1. Jewellery Sector
Punjab IT provides its services in the jewellery industry. When jewellers leverage our WhatsApp Business API then it provides instant customer support, shares product catalogues in real time, gets instant feedback, books appointments, as well as sends personalised updates about new collections or offers.
#2. Hospitality Sector
We also offer our services to the hospitality sector because this allows hotels to offer instant notifications to guests like booking confirmations and stay details. After taking our services you can get great results from our WhatsApp Business API. In simple words, your guests can book rooms, ask questions, and even make requests for room service or housekeeping. With WhatsApp Business API hotel staff and guests can communicate with each other instantly. If a guest has any issue then they don’t need to wait on the phone!
#3. Education Sector
Punjab IT provides its WhatsApp Business API services to the education industry and this plays a crucial role for students because this facilitates real-time support and assistance. Along with this, helping educators to offer immediate guidance and clarification, sharing resources, study materials, assignments, updates and many more to students and parents.
#4. Automobile Industry
We provide WhatsApp Business API services to the automobile industries in Chandigarh and this offers efficient customer service and innovations. Also, this assists in facilitating engagement, improving purchase experience, product introduction as well as increasing loyalty around customers.
#5. Healthcare Industry
If healthcare institutions take our WhatsApp Business API services then this can send automatic reminders with very little work. As a result, this supports arranging the appointments, since patients always can check their WhatsApp messages and receive a recall of the next consultation.
#6. Media & Entertainment
Boost audience engagement, streamline interactions, and redefine entertainment experiences with our amazing WhatsApp Business API services.
Therefore, contact Satyam Adcom and communicate with customers with our well-known messaging app that gives you a smooth and convenient experience.
